VA Pacific Islands Health Care System

Telehealth

Telehealth is patient care provided by a licensed health care provider using telecommunication and information technologies from a distance.Though telehealth is not identical to a face to face visit, telehealth technologies used by the VA can be an effective substitute.

Please ask your telehealth provider or telehealth staff member about the difference between your telehealth visit and a face-to-face visit.

Clinical Video Telehealth

 

Store Forward Telehealth

Picture of how a doctor can care for a patient using videoconferencing
 
photo of patient getting an eye checkup
The Telepresenter will be present with you to send images and data to the consultant using the VA secure network or via private lines

 

The Imager will take ‘photos’ of your condition and store them on the secure VA network.  The consultant will then retrieve the images for review.
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Home Telehealth

 

 

photo of patient recording health info in a medical device
 

You will take monitoring devices home to collect information about your condition. Some information will be entered by you, other information such as blood pressure and pulse will be sent to your care providers directly from the monitoring unit.

Information about your condition is then reviewed by health care staff to insure your health and safety are being monitored appropriately.

Services provided by Telehealth:

  • Home Based Primary Care
  • Mental Health
  • Medical Specialties
  • Surgical Specialties
  • Chronic Disease Management
  • Diabetic Digital Retinal Screening
  • Teledermatology
  • Research and Development
  • Nutrition
  • Palliative Care
  • Homeless Program
  • Compensation & Pension
  • Spinal Cord Injury Program

What are My Rights? 

You can elect to obtain your care through an in-person visit.  You have the right to refuse telehealth care at any time during the visit without any loss of your health care benefits.  You may ask all other parties to leave the video teleconferencing suites at any time if you are uncomfortable

Is This recorded? Who Can See Me? 

The VA computer network is extremely secure.  Your images and video calls are all conducted on this network.  Although no computer network is 100% secure, the VA uses the latest security technologies to protect your health care information.

At no time will your telehealth session be recorded or broadcasted without your permission.  Similarly, none of your images will be stored outside of the VA’s secure computer network.

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VA Pacific Island Health Care System
Telehealth Systems Support Center
(808) 433-7349
V21HON_Telehealth@va.gov

Contact Info

Location

  • Telehealth Systems Support Center

Contact Number(s)

  • 808-433-7349

Hours of Operation

  • Monday - Friday 8:00am - 4:00pm