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VA Pacific Islands Health Care System


Before coming to the facility call us at 1(800) 214-1306 before visiting. For Saturday appointments or other concerns, you may be able to access VA care from home by phone or using VA virtual care options. More Details


COVID-19 vaccines: To get the latest updates and sign up to stay informed about COVID-19 vaccines, visit our vaccine information page.

For VA-specific information: Read our coronavirus FAQs and public health response, or use our coronavirus chatbot.

Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. Please contact us first before going to any of our locations. For some needs, you may be able to get care at home by phone or video.

For the latest coronavirus information: Visit the CDC website.

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All employees and visitors must wear their face masks as they present their ID at the gate when entering Tripler Army Medical Center.


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COVID-19 Information

Changes to Visitor Policy (effective immediately until further notice)

 The safety of our Veterans, visitors, and staff is paramount. Therefore, VA Pacific Islands Health Care System is taking additional measures to protect the health and well-being of all parties.

 Moving forward, Visitors will not be allowed in the VA Pacific Islands Health Care System, including the Spark Matsunaga Medical Center, Community Living Center, including all residential mental health care; and all outpatient clinics and locations, health care system wide.

 This restriction also applies to patients’ family members and anyone under the age of 18 yrs. old.

 As the number of cases of Novel Coronavirus (COVID-19) increases in the Pacific Islands, it is critical to minimize avoidable exposure to COVID-19 whenever possible. Some individuals who contract the COVID-19 virus have no symptoms or only mild symptoms, such that they may not be aware they are carrying the virus.

 We thank you for your patience as we work diligently to protect the health and well-being of our Veterans, visitors, and sta.

Veterans who are concerned they may have symptoms of COVID-19 (Coronavirus), flu, or cold should contact the VA Pacific Islands Health Care System Call Center at 1 (808)-433-0600 or 1 (800) 214-1306 before coming to a VA facility.

Telehealth Option:

  • Veterans are encouraged to consider using VA’s telehealth and virtual care options like VA Video Connect.
  • Clinical staff are available to provide Veterans with virtual care and support, including nurse advice and triage.
  • Veterans experiencing flu or cold symptoms are encouraged to stay home unless urgent medical treatment is needed.

Telephone Advice Nurse (TAN) 1(800)214-1306




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Spark M. Matsunaga VA Medical Center

459 Patterson Road
Honolulu, HI 96819
808-433-0600 | 800-214-1306 Directions

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Telephone Care:

  • 808-433-0600
    7:30 a.m.-4:00 p.m. Mon.-Fri. except Federal Holidays
  • 800-214-1306
    Telephone Advice Nurse: 24 hours, 7 days
  • More toll-free numbers