Become a Patient - VA Pacific Islands Health Care System
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VA Pacific Islands Health Care System


Become a Patient

All veterans are encouraged to enroll in the VA Health Care System. To begin the process, please complete an Application for Health Care Benefits. You can submit the form online, or you may print the form and mail it to us at:

VA Pacific Islands HCS
Business Office - Eligibility
VA Medical Center
459 Patterson Road
Honolulu, HI 96819

Eligibility: All veterans who were honorably discharge from the military service are eligible for VA health care. There is a two-year duty time requirement for veterans who served after September 8, 1980. Veterans with no service connected disabilities and no other special eligibility will be asked to provide financial information. The Department of Veterans Affairs is required to verify income information. If you choose not disclose financial information, you may be required to make co-payments, or may be considered to be ineligible for healthcare.

Some veterans are required, by Public Law, to pay co-payments for some services. The benefits advisor will explain eligibility, and whether you may be required co-payment. A separate handout is giving with information about current co-payment rates. They can also be provided upon request at the Registration desk in all VA facilities. You may also refer to the eligibility page at

Private Health Insurance: When you apply for VA health care, you will be asked if you have any health insurance. The VA is required by law (Public Law 99-272/Public Law 101-508) to recover from individual insurance carriers, the government's cost of providing medical treatment to veterans for non-service connected conditions. The VA has the right of recover the cost of medical care from any health insurance contract providing coverage for you, including policies held by you, your spouse, your guardian, etc.

Reminder: Any time there is a change in address, telephone number, or health insurance coverage (including Medicare), please notify our Registration staff.


Basic Eligibility

If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

Minimum Duty Requirements

Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, were discharged for a hardship or received an “early out.” Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.

Veterans Health Benefits Handbook

VA produces a personalized “Veterans Health Benefits Handbook” for each Veteran enrolled in the VA health care system. The handbook provides a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information, and should be safeguarded as you would any other sensitive personal document.

The “Veterans Health Benefits Handbook” includes:

  • Eligibility and health care benefits,
  • Contact information for your preferred facility,
  • Information regarding copayment responsibilities,
  • Instructions on how to schedule appointments,
  • Guidelines to communicate treatment needs,
  • Patient rights,
  • Ways to obtain copies of medical records and
  • Other important information.

You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. For more information, go to You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive more information.

Health Care Benefits Overview

VA publishes the "Health Care Benefits Overview" booklet, which provides general information and frequently asked questions about VA’s medical benefits package available for all enrollees, and other information such as eligibility for enrollment.

The publication is available and can be downloaded at

We encourage you to refer to it whenever you have questions about your eligibility for specific health care benefits. More information is available at the following resources: